Getting Started

How to use this request/support system
There are several ways to submit a request to the Office of Institutional Research.  From the Dashboard or within the support system:  The easiest...
Thu, 20 Sep, 2018 at 2:44 PM
Logging in to the request system
In any browser, navigate to uncg1.freshdesk.com If you are a student, faculty, or staff member at UNCG:  In the top right corner, click Lo...
Thu, 9 Nov, 2017 at 10:45 AM
Submitting a request ticket
From the main portal, select the "+New Support Ticket" link near the top right corner of the page. Or, from the dashboard after you'v...
Thu, 20 Sep, 2018 at 9:56 AM